Frequently Asked Questions

Is Cardrizz a Portuguese registered company?
Yes, Cardrizz is a Portuguese company with a registered VAT number in Portugal. Our head office is located in Lisbon, in the Parque das Nações area.

Do you have a brick-and-mortar (physical) store?
No, Cardrizz currently operates exclusively online. However, we do have plans to open a physical store in the future.

Do you allow for local / in-person pick-up?
Yes, you can collect your orders from our head office. Pickup details will be provided when you choose this option at checkout. We're quite flexible with scheduling and will coordinate with you directly via email or mobile.

Why is the website in English and not Portuguese?
Cardrizz is run by both a Portuguese and a non-Portuguese speaker. For commercial and practical reasons, we’ve chosen to maintain the entire website in English. Much of the game terminology is already in English, so a bilingual site would feel inconsistent. Managing everything in one language also makes updates and maintenance easier.

Do you ship internationally?
No, currently we only ship to mainland Portugal.